Remote Job Alert: $80K Remote Customer Support Job | Only 1+ Year Experience | Work From Home 2026
Remote job seekers, this one comes with a strong pay range.
If you’ve got at least a year of customer support experience and don’t mind working overnight hours, this could be a great opportunity. Cherry Technologies is hiring a Customer Support Associate for a full-time remote position, open across the United States, with total target earnings around $80,000 a year. It’s worth noting upfront that this is an overnight role, so make sure the schedule works for you before you apply.
Go through the details below carefully, especially the schedule requirements and pay breakdown. Then tailor your resume with the right keywords so it lines up with what Cherry is looking for.
COMPANY: Cherry Technologies
POSITION: Customer Support Associate
PAY: $65,000 annual base salary
TARGET EARNINGS: $80,000 annually, including $15,000 target variable compensation
EMPLOYMENT TYPE: Full-Time
LOCATION: Remote, USA
- Assist customers and providers
- Handle phone, live chat, email, and SMS inquiries
- Investigate customer and account issues
- Provide accurate and timely resolutions
- De-escalate complex customer situations
- Document customer interactions
- Work with other departments to resolve issues
- Help improve customer support processes
WHAT THEY’RE LOOKING FOR:
- 1+ year of customer support or similar customer-facing experience
- High school diploma or GED
- Strong written and verbal communication skills
- Ability to multitask
- Strong organization skills
- Excellent attention to detail
- Able to work independently
- Excel or Google Sheets skills preferred
- Fintech or financial product experience preferred
SCHEDULE:
This is an overnight Customer Support position. Candidates must be available between 9:00 PM and 9:00 AM ET under one of these schedules:
- Monday through Friday with rotating weekend coverage
- Sunday through Thursday
- Tuesday through Saturday
COMPENSATION & BENEFITS:
- $65,000 annual base salary
- $15,000 annual target variable compensation
- $80,000 total annual target earnings
- Equity grant
- Medical coverage
- Dental coverage
- Vision coverage
- Fully remote company
- Company retreats
HOW TO APPLY:
Apply directly through the official Cherry Technologies careers page, searching “Customer Support Associate (US Based).”
Link: https://jobs.ashbyhq.com/withcherry/b0350fd3-5c0d-4608-bb27-0480256bc87b
RESUME KEYWORDS TO INCLUDE:
Customer Support, Customer Service, Customer Experience, Customer Operations, FinTech, Consumer Lending, Live Chat, Email Support, SMS Support, Phone Support, Account Management, De-escalation, Problem Solving, Excel, Google Sheets, Omnichannel Support
One last piece of advice: since this role runs overnight, be upfront in your application or interview about your availability for those hours. If you’ve got any fintech or lending background, even briefly, mention it, since that’s called out as a plus and could set you apart from other applicants.
DISCLAIMER:
I share remote job opportunities to help job seekers find openings. I’m not affiliated with Cherry Technologies and have no part in their hiring process. Job details can change, so double check everything directly with the employer before you apply.
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